The Kentucky Career Center began providing in-person unemployment insurance services by appointment today at more than a dozen regional offices throughout the commonwealth. Approximately 9,500 appointments are scheduled from April 15 through April 30.
Unemployment insurance claimants with ongoing claims issues can receive in-person assistance at any of the 13 regional KCC sites. The next round of appointments available beginning May 3 can be scheduled Monday, April 19 on the Kentucky Career Center website (kcc.ky.gov).
Anyone attending an appointment must:
- Remain in a vehicle until 5 minutes before an appointment
- Provide a photo ID, agree to a temperature check, and answer COVID-19 safety questions before entering the building
- Wear a mask at all times
While KCC staff will make every effort to answer all questions during an appointment, UI specialists may not be able to provide an immediate resolution. Some claims could require additional paperwork or take additional time to complete. An additional appointment will not be necessary.