Madison County Health Department Activates Departmental Operations Center


As the Commonwealth of Kentucky responds to the ongoing and developing situation with the COVID-19 virus, the Madison County Health Department, along with other local health departments across the Commonwealth, has activated its Departmental Operations Center (DOC) in Richmond.

Local health departments are in communication with the Kentucky Department of Health to maintain awareness of the current situation by receiving updates and guidance from the Kentucky Department of Health. The Madison County Health Department is communicating with local partner agencies, elected officials, hospitals, and schools to provide mutual support to one another and service to the residents of Madison County.

An important component of activation is to coordinate local preparedness efforts with the three governments in Madison County: Madison County Fiscal Court, the City of Berea, and the City of Richmond. Elected officials are meeting with one another and with the health department to provide continued communication.

“We at the Health Department value the commitment to cooperation and collaboration that exists here in Madison County,” said Madison County Health Department Director Nancy Crewe. “It is important that we keep each other updated on any situation that occurs in our county.” “The Madison County Emergency Management Agency is tracking along with the Health Department and partner agencies to be ready to provide support if needed,” said Madison County EMA Director Dustin Heiser.

In alignment the Kentucky Department of Public Health, the Madison County Health Department continues to recommend familiar infection control behaviors to the public: thorough handwashing hygiene, cough etiquette, social distancing, avoiding those who are sick, staying home if you are sick, and avoiding crowds if you are 60 years old or older.

This is a rapidly changing situation, and the Madison County Health Department will share information with partner agencies and with the public.

The following phone number and links are trusted sources of information:

KY COVID-19 hotline: 1-800-722-5725 (24/7)


For more updates, follow Governor Andy Beshear’s Facebook page.