City of Richmond Announces New “MyCity” Smartphone App


If you see a pothole or cracked sidewalk, or even need to report a non-emergency crime anonymously here in Richmond you are now in luck.

The city of Richmond announced its new smartphone app, “MyCity”. The app is now live and available for download in both the App Store for Apple users and the Google Play Store for Android users.

WBONtv spoke to Community Development Coordinator Tyler Johnson, who filled us in on the user-friendly and easy to use app.

Johnson says that MyCity is a comprehensive app that allows the citizens of Richmond to engage with City Hall in a new and innovative way. Citizens can directly report problems they encounter throughout the community, allowing them to upload photos of the issue and pin its location via GPS.

Examples include abandoned vehicles, potholes, and sidewalk repairs. In addition, the MyCity app will allow users to access documents pertaining to city departments such as Codes, Finance, and Planning & Zoning.

The app will include a list of Richmond’s Parks and Recreation facilities with a map and directions to each park or facility listed. Membership purchases to Paradise Cove and registration for activities like adult softball and Summer Camp will also be available in the app.

Public safety activity is also readily available through the MyCity app: citizens can file and obtain police reports from the Richmond Police Department.

The app will also allow push notifications to be sent directly to citizens in order to remind them of holidays when City Hall would be closed as well as inclement weather updates, and any other public safety information that may arise. The MyCity app takes into account the privacy of users as well, allowing residents to report issues anonymously if they choose.

MyCity is available for download today by searching “MyRichmondKY”.

Watch the video to get all the details of this new innovative tool for Richmond citizens.